ShopShops’ Commitment to Accessibility
ShopShops is committed to providing a user-friendly and accessible experience for our shoppers. We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. Our goal is to enable our shoppers to access, navigate, and interact with the content and features on our platforms with ease and convenience.
Accessibility Features
ShopShops views accessibility as an ongoing effort and is continually seeking new solutions that will provide an excellent and inclusive experience for our users, regardless of ability. Here are some of the key accessibility features we have implemented on platforms:
-
Make the site readable: Add reading line, tooltips, and increase font size for improved readability.
-
Enlarge content: Enhance cursor size or use larger text to accommodate visitors.
-
Adjust colors: Modify brightness, contrast, and grayscale settings for optimal visual experience.
-
Text-to-voice: Our created robot will read the page's content to visitors.
-
Closed Captions: We offer simple guidance to enable captions that help you understand the content of our videos.
Guide to Using Captioning on Your Device:
Please find below information on how to enable Live Captioning for ShopShops livestreams and videos, regardless of whether you are using the ShopShops on an iOS or Android mobile device, or accessing ShopShops from a Mac or PC through a web browser.
If you access ShopShops from your mobile device:
If you access ShopShops from your computer browser:
PC (Windows 11, v. 22H2 or later): https://support.microsoft.com/en-us/windows/use-live-captions-to-better-understand-audio-b52da59c-14b8-4031-aeeb-f6a47e6055df
Furthermore, your browser (such as Chrome) might offer live captioning functionality, in addition to these choices. https://chrome.google.com/webstore/category/ext/22-accessibility
Accessibility Assistance
If you encounter any challenges in using or accessing any part of our platforms, please don't hesitate to contact us via email at service@shopshopslive.com. We are committed to assisting you and will strive to ensure you receive the support you need, if applicable and in compliance with the law.
Future Improvements
As technology and accessibility standards evolve, we are committed to staying up-to-date and continuously enhancing the accessibility of our platforms. We will regularly review our platforms, conduct accessibility audits, and make necessary improvements to ensure that ur shoppers can enjoy a seamless experience at ShopShops.
Feedback
We value user feedback and recognize that accessibility is an ongoing process. If you have any suggestions for improvement, please contact our support team at service@shopshopslive.com.
